![]() "Yeah, I don't dispute that either," said Goodwin. MORE: Changing amounts of money auto-withdrawn for FasTrak accounts vex drivers "Nobody has time or like a great desire to do this," suggested ABC7 News I-Team reporter Melanie Woodrow. "They get a hold of us, the chances are better, slightly better than 50/50 that hey we'll see you're right, you've got compelling evidence," he continued. "I think it tells me that the system works," said Goodwin. Of those, nearly 53% or 38,960 were overturned. He could not provide how often the optical character recognition software gets it wrong.īetween January and June of this year for the MTC express lanes 880 and 680 in Contra Costa County plus the 7 state owned toll bridges and the Golden Gate bridge, 74,025 invoices were disputed. Goodwin says the manual reviewers make a mistake less than 1% of the time in any given month. Tickets like one which identified a SellMax Ford based on the license plate read by FasTrak's optical character recognition software, but in actuality photographed a Honda going over the San-Mateo Hayward Bridge. I mean we've gotten at least 40, 50, maybe 60 tickets," said Pour. The SoCal business buys and sells cars regularly.Ĭo-founder Sean Pour says some of the cars aren't even drivable, yet still every month he says his business receives mistaken Bay Area FasTrak bridge toll invoices. ![]() On any given day there are dozens of cars on the SellMax lot in San Diego. That's what a Southern California business owner and a Danville man say they're contending with. (KGO) - Dozens of mistaken Bay Area bridge toll invoices and express lane fees. A Southern California business owner and a Danville man say they've been mistakenly getting charged for FasTrak toll and express lane fees for years.ĭANVILLE, Calif.
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